Terms & Conditions - MITR
Terms & Condition
1. About This Website
The Website is an informational resource about MITR Hospital — our specialities, doctors, treatments, facilities, and health articles. You can browse the Website freely, without registering, logging in, or creating an account. The only information we receive from you is what you choose to share through the Contact Us /
appointment enquiry form or the chatbot (see our Privacy Policy for details).
2. Not Medical Advice
Health and treatment information on the Website — including specialty pages, blog articles, and any responses from the chatbot — is provided for general informational purposes only. It is not medical advice, is not a diagnosis, and is not a substitute for an in-person consultation with a qualified doctor.
• Using the Website, including the chatbot, does not create a doctor-patient relationship between you and MITR Hospital or any of our doctors.
• Always seek the advice of a qualified physician regarding any medical condition or before starting, stopping, or changing any treatment. Never disregard or delay seeking professional medical advice because of something you've read on the Website.
• If you are experiencing a medical emergency, please call our emergency line or go directly to the nearest emergency room — do not rely on the Website or chatbot for emergency care.
3. Appointment and Enquiry Requests
Submitting the Contact Us form or messaging our chatbot is a request for us to get in touch with you — it is not a confirmed appointment and does not guarantee treatment, doctor availability, or a response within any specific time. Our team will follow up by phone, message, or email to confirm details. The chatbot may use
automated tools to answer general questions; its responses are for guidance only and do not replace advice from our clinical team.
4. Accuracy of Website Content
We try to keep information on the Website — such as doctor availability, specialities, and service details — accurate and up to date, but we do not guarantee that it is complete, current, or error-free at all times. Details such as doctor schedules, procedures offered, or facilities may change without prior notice. Please confirm
specifics with our team before making decisions based on the Website.
5. Intellectual Property
All content on the Website — including text, images, logos, graphics, and the MITR Hospital name and branding — is owned by or licensed to MITR Hospital and is protected under applicable intellectual property laws. You may view and share Website content for personal, non-commercial use, but may not copy, reproduce, modify, or republish it for commercial purposes without our prior written permission.
6. Acceptable Use
When using the Contact Us form or chatbot, please:
• Provide accurate contact details, so we can reach you regarding your enquiry.
• Do not submit false, misleading, unlawful, abusive, or offensive content.
• Do not attempt to interfere with, disrupt, hack, or scrape the Website or its underlying systems.
We reserve the right to disregard enquiries that appear to misuse the Website, and to take appropriate action where the Website is used unlawfully.
7. Links to Other Websites
The Website may contain links to third-party websites (for example, doctor associations, insurers, or health resources) for your convenience. We do not control and are not responsible for the content, accuracy, or privacy practices of these external sites, and including a link does not imply our endorsement.
8. Limitation of Liability
To the extent permitted by applicable law, MITR Hospital is not liable for any loss or damage arising from your use of, or reliance on, the Website or its content — including any decisions made based on general health information published on the Website, or delays in responding to an enquiry submitted through the Contact Us form or chatbot. This limitation applies to the Website only and does not exclude or limit any liability that cannot be excluded under Indian law, including in relation to medical care actually provided at our hospital (which is separately governed — see Section 9).
9. If You Visit MITR Hospital for Treatment
These Terms cover your use of the public Website only. When you visit MITR Hospital in person — for a consultation, diagnostic test, admission, or any treatment — your relationship with the Hospital is governed by separate terms covering informed consent to treatment, billing and insurance, and the Hospital's clinical responsibilities, which are provided to you at the time of registration or admission. Please refer to those hospital registration/consent documents for terms relating to your medical care, billing, and treatment outcomes.
10. Indemnity
You agree to indemnify and hold MITR Hospital, its staff, and affiliates harmless from any claims, losses, or damages arising from your misuse of the Website or violation of these Terms.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, technology, or legal requirements. The updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Navi Mumbai, Maharashtra.
13. Contact Us
For any questions about these Terms, please contact us at:
• Address: Plot 37, Eden Gardens, Opposite Harmony International School, Sector-5, Kharghar, Navi Mumbai, Maharashtra 410210
• Email: [email protected]
• Phone: 9004290790 / 6262690790
Terms & Condition
For each project we establish relationships with partners who we know will help us create added value for your project. As well as bringing together the public and private sectors, we make sector-overarching links to gather knowledge and to learn from each other who we know will help us create added value for your project.
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Overview
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- Construction Management
- Pre Construction Services
- Contract Administration
- Online Appointment
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Security and Retention
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Contact Us
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